RETURNS
OUR RETURNS POLICY
If something isn't quite right, you have 14 days from delivery to return it for a refund. Items must be unworn, unaltered and returned with their tags and original packaging.
RETURN SHIPPING
Return shipping is paid by the customer. We recommend a tracked service, as we can't be responsible for parcels lost on the way back to us.
WHAT CAN'T BE RETURNED
- Underwear
- Items marked FINAL SALE (heavily discounted Archive Sale pieces). These can't be returned or exchanged.
HOW TO RETURN
- Click the button below to go to our returns portal. You'll need your order number.
- Choose the items you're returning and tell us why.
- Pick a return method. The map shows drop-off points near you.
- Print your label and attach it to your parcel. Some options don't need a printer.
- Drop it off or book a collection, and you're done.
REFUNDS
Your refund goes back to your original payment method within 5–10 working days of your return reaching us.